Mac dongle11/12/2022 We have not yet added the macOS version to the App Store, so when you search for “TrainerRoad” it automatically serves you the mobile/ iPad version of the app without giving you much warning. While it is technically possible to install the iOS version of the app from the App Store, it will not allow you to pair via ANT+, so I suspect that this is your issue here. This allows it to install both macOS and iOS (mobile) versions of the application. If you are working with the Cyton board, you dont need this dongle. Thanks for reaching out about this and congrats on your new computer! I’m so sorry things aren’t working smoothly out of the gate, but I’m sure we can get to the bottom of this.Īs I’m sure you know, the M1 Macbooks run an ARM processor, unlike the x86 processors that Intel uses. only if you want to use the Ganglion board with a Mac, Windows or Linux computer. So in case anyone else has a similar issue here is the email that resolved my issue. So, we have a resolution! Thanks to Bryce at TR support… seems the Mac version isn’t on the App Store yet and it defaults to the IOS version which via the Mac doesn’t t allow ANT+ to work… so an uninstall and reinstall using link directly from TR website and it now works perfectly
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